We're listening

Raise a complaint or share feedback

Whether it's a concern about a profile, a problem with our team, or an idea to make Bandhan better — tell us directly. Every report is reviewed by a real person within 48 hours.

Prefer to talk to someone directly? Call our support line at 1800-123-4567 (Mon–Sat, 9am–7pm).

What happens next

How we handle every report

01

Acknowledged within 24 hours

You'll get a confirmation with a reference number so you can follow up anytime.

02

Reviewed by trust & safety

A dedicated team looks into the complaint — including employee conduct issues, which go straight to HR.

03

Resolution shared with you

We tell you what action was taken, within 48 hours for most cases and sooner for urgent safety reports.